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General personal development skills applied

· Communication skills
· Planning and organisation
· Decision making
· Coordination
· Interpersonal skills
· Self confidence

Objectives
· To learn the procedure for participating in effective international meetings

· To apply methodology for planning, structuring and carrying out a meeting and conduction follow up procedures

· Understanding cultural and linguistic barriers that arise in international meetings and how to overcome them with communication strategies

· Managing difficult people and situations and how to assure a productive meeting

· Identifying and overcoming the most frequent mistakes made in international meetings: clarifying ideas, understanding positions, clear and precise delegation

· To acquire the linguistic tools for participating in meetings in English with confidence


Aimed at:
Professionals with an intermediate level of English (above 500 TOEIC) and who need to improve their ability to participate in international meetings. If a participant has not taken the TOEIC level test, an alternative oral and written level test will be given prior to being accepted onto the course.


Programme:

1. Introduction: The procedure for carrying out effective meetings
- The most common mistakes in international meetings and how to avoid them
- Intercultural factors and their impact on meetings

2. Methodology for preparing and planning meetings
- Setting the agenda: linguistic factors that affect planning
- Communicating clearly: communicating the agenda and delegating tasks
- Writing style guidelines for international communication

3. Linguistic workshop: idiomatic expressions and key grammar concepts for meetings
- Agreement / disagreement
- Expressing opinion and soliciting opinion
- Ways to make suggestions and to persuade

4.Techniques for carrying out an efficient international meeting
- Controlling and balancing participation
- Resolving conflicts and managing difficult situations
- Overcoming communication barriers
- Time management and how to stick to the agenda
- Clear decision-making and delegation
- Documentation systems for recording what has been agreed
- Necessary follow up procedures

5. Types of meetings and strategy adjustments
- For informative purposes
- For decision making purposes
- For resolving conflicts