Through this course, you will practice various communication, conflict resolution, problem solving, and influencing skills during the exercises, including the following:
* Methods for dealing with team diversity
* Effective confrontation and constructive feedback
* Examination of emotional intelligence leadership styles and competencies
* Developing rapport and influence
* Conflict resolution including both subjective and objective processes
* Collaborative techniques for efficient group-based decisions and discussion
Duration: 7, 9 July The programme is designed for Project Managers, functional managers and team members working with virtual teams. The course will be of particular interest to those working with international or cross-cultural teams.
METHODOLOGY
Your seminar experience will cover:
* Using the alignment model to understand the nature of trust
* Using the alignment model and the maturity model to select And assess team members* Techniques for building team identity
* Building the infrastructure for fun
* The definition and domains of culture
* Models for National, Organizational and Functional culture
* Tools for identifying and resolving cultural conflicts
