642-444 CIPT
Cisco IP Telephony Part 1 (CIPT1)
Cisco IP Telephony Part 2 (CIPT2)
642-426 TUC
Troubleshooting Cisco Unified Communications Systems (TUC)
642-452 GWGK
Implementing Cisco Voice Gateways & Gatekeepers (GWGK)
Módulo 1.
Implementing Cisco Quality of Service QoS (QoS) .
(Preparación para el examen de Certificación 642-642)
· IP QoS Fundamentals
· IP QoS Components
· Modular QoS CLI and Auto-QoS
· Classification and Marking
· Congestion Management Methods
· Congestion Avoidance Methods
· Traffic Policing and Shaping
· Link Efficiency Mechanisms
· QoS Best Practices
Módulo 2. Cisco Voice Over IP. CVOICE
Preparación para el examen de Certificación Oficial 642-432
· Describe the similarities and differences between PSTN
· and VoIP including call transport, call signalling and bandwidth
· requirements.
· Configure a router so that a basic IP Telephony call can be
· Completed.
· Troubleshoot a basic IP telephony configuration
· Successfully integrate a basic IP telephony network into
· the existing PSTN network
· Converse with traditional TDM support personnel using
· their terminology
· Describe the basic operation and components involved in
· a VoIP call
· Successfully connect a basic VoIP net to the PSTN
Módulo 3. Troubleshooting Cisco Unified
Communications Systems (TUC)
Preparación para el examen de Certificación Oficial 642-426
· Apply the Cisco recommended methodology used to determine
· general Unified communications system problems
· and issues.
· Troubleshoot call setup issues
· Troubleshoot registration issues
· Troubleshoot database issues
· Troubleshoot application issues
· Troubleshoot media resources
· Troubleshoot voice quality issues
· Troubleshoot security issues
Módulo 4. Cisco IP Telephony 642-445 CIPT
Preparación para el examen de Certificación Oficial 642-445
· Perform an installation and initial set up of a Cisco Unified
· CallManager cluster
· Describe and configure Cisco Unified CallManager to support
· on-cluster calling
· Describe and configure a route plan for Cisco Unified Call-
· Manager
· Given a list of IP phone features, configure the Cisco Unified
· CallManager to support the given feature set
· Secure an IP telephone network
· Given a specific set of IP telephony applications and tools,
· configure Cisco Unified CallManager to support the applications
· Monitor and manage an IP telephony network
Módulo 5. Implementing Cisco Voice Gateways
and Gatekeepers (GWGK)
Preparación para el examen de Certificación Oficial 642-452
· Explain the function and interoperation of voice & video
· Gateways within an IP Communications network
· Describe the function and interoperation of Gatekeepers
· within an IP Communications network
· Implement a Gatekeeper
· Implement a dial-plan
· Implement call applications on a Gateway
· Implement an IP-to-IP Gateway